The Morphing Process for Securus Technologies since Rick Smith Took Over as CEO in 2008
Rick Smith was handed the chief executive officer position on July 2008 by Richard Falcone. The outgoing chairman gave a summary of activities that Securus Tecnologies had undertaken to become what it was. Securus Technologies was born as a result of a merger between T-Netix and Evercom in 2004. They have been the leading institutions in providing correctional security services. Securus also bagged Syscon Justice Systems in 2007, which was another boosting factor for their growth in the penitentiary industry market. Securus serves more than 2500 correctional facilities across North America. Securus is expected to take the leading role in providing the best correctional security system with the appointment of Rick Smith as their CEO.
Previous Work Experience and Achievements
Smith has previously applied his skills in the telecom sector, which only increased his suitability for the post at Securus. Apart from being in charge of overall management at Securus, he has engaged in financial consultancy, IT and establishing businesses. Rick had also served as the CEO at Eschelon Telecom at a time when they witnessed asset growth from $30 million to $350 million and a leap into a successful IPO in 2005.Mr. Smith studied electrical engineering at the State University of New York and topped it up with masters in mathematics and an MBA from the University of Rochester. Smith often signs himself up for short-term courses to remain operational especially in the field of technology.
Responsibilities and Roles That Rick Smith Takes Up as the Head of Securus Technologies
His role as the CEO of Securus Technologies is to oversee the daily activities at the institution. Rick contributes in bringing forth ideas on how to improve service delivery and produce reliable market products. One of the significant steps that he has taken towards improving their performance is betting their resources on technology by putting most of their investments within it. Teamwork is the language that Rick speaks at Securus Technologies by ensuring that their professionals work to cater for the demand of families to maintain relationships with their friends and relatives within correctional facilities.
Securus Technologies Praised By Their Clients
Rick has admitted to receiving emails from their customers appreciating the services that they provide and for caring to meet their needs. They have been recognized for having improved security of inmates and even their families. Rick once said that Securus Technologies has taken up the role to serve the community to ensure social welfare. They do so by providing emergency response, managing incidences of security, carrying out investigations in collaboration with the law enforcements and provide security monitoring systems and services.